McDonald's Stores Forced to Take Manual Orders After Major IT Failure

• McDonald's suffered a major IT system failure that impacted stores and online/app ordering in multiple countries including Australia, Japan, Hong Kong, and the UK.

• The outage forced some stores to take orders manually and tell kitchen staff what to cook.

• McDonald's has not provided details on the cause of the failure or confirmed if US stores were impacted.

• In Japan, many McDonald's locations "temporarily suspended operations" due to the outage.

• McDonald's said the issue was not related to a cybersecurity event and that they were working to resolve it.