McDonald's to Remove Self-Serve Soda Fountains by 2032, Citing Decline of Dine-In Business
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McDonald's plans to remove self-serve soda fountains from all locations by 2032. This process has already begun.
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The change is to create a more consistent drink ordering experience for customers and employees.
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Dine-in business has dropped, so the space and maintenance of soda fountains is less needed.
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Franchise locations in Illinois have started transitioning to employees pouring all drinks.
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The goal is to have automated machines fill drink orders with new cups for refills, reducing human contact.