Posted 3/28/2024, 9:00:00 AM
Microsoft customers complain Copilot doesn't work as well as ChatGPT. Microsoft says they're not using it right.
- Microsoft customers complain Copilot doesn't perform as well as ChatGPT
- Microsoft says customers aren't using Copilot correctly and need to learn to create better prompts
- The "work" version of Copilot relies on private customer data so can't access info as broadly as ChatGPT
- Customers are confused about the differences between the "web" and "work" versions of Copilot
- Microsoft is adding features to help customers understand when Copilot is accessing internal vs external data