Restaurants Embrace Tech Like Digital Menus and Robot Servers to Enhance Customer Experience
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More restaurants are investing in technology like digital menus, contactless ordering, and robot servers to enhance customer experience. 60% of restaurant operators nationwide plan to make tech investments.
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25% of small businesses are using or testing AI to outpace competitors. Restaurants are looking at AI to automate tasks like taking to-go orders.
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Restaurants are using technology to better predict food costs and quantities needed. Finding the right tech combination is a focus.
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Robotic servers at some restaurants deliver food, sing happy birthday songs, and help serve customers, freeing up human servers.
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Technology investments like robot servers aim to boost restaurant workforces and allow human servers to focus more on customer service.