Posted 4/5/2024, 8:48:00 AM
NYC Business Bot Gives Bad Advice, Confusing Owners
- New York City launched an AI chatbot to provide advice to business owners, but it has been giving wrong or illegal advice
- The chatbot incorrectly said employers could take tips from workers and didn't need to give notice for schedule changes
- Mayor Adams is defending the bot, calling it a "pilot program" that needs fixes to "iron out the kinks"
- The chatbot remains online but is still providing inaccurate information about policies like minimum wage and cashless stores
- Business owners have been perplexed by the bad advice, which could lead to serious legal issues if followed