Posted 1/18/2024, 3:30:00 PM
Nextiva Buys Thrio to Advance CX Offerings, Values Company at $2.7B After Fundraising
- Nextiva acquires Thrio, an AI-powered contact center software company, to advance its customer experience (CX) solutions
- The acquisition brings together Nextiva's strengths in connected conversations with Thrio's expertise in CX technology
- It aligns with Nextiva's mission to make sophisticated CX solutions accessible for businesses of all sizes
- Together, the companies will provide a unified CX platform including digital interactions and contact center capabilities
- The deal values Nextiva at $2.7B after the company raised $200M in its first external funding round