Posted 2/24/2024, 12:00:00 PM
New AI Software Aims to Reduce Shoplifting at Self-Checkouts
- Self-checkout technology has had mixed results - it's convenient but leads to more shoplifting according to some research
- New AI software by Diebold Nixdorf aims to reduce shoplifting at self-checkout through video analysis to detect "irregular actions"
- The software can identify mismatched barcodes, unscanned items, and customers leaving without paying
- It alerts staff of issues in real-time via a tablet app and can even shut down machines if needed
- The goal is to reduce losses from dishonest shoppers while still allowing the labor cost savings of self-checkout