Posted 3/5/2024, 11:49:45 AM
Amazon's New Shopping Chatbot Rufus Still a Work in Progress
- Amazon's new AI shopping chatbot Rufus is still in development and mostly useless for recommendations
- The chatbot often provides unhelpful or inappropriate suggestions that you can't trust
- It fails at basics like differentiating between products for different needs
- While better than nothing, it's not much of an upgrade on search, articles, or human recommendations
- Many new AI chatbots overpromise and underdeliver, wasting time and attention