SAP Adopts AI Across Products to Deliver Relevant, Reliable Customer Experiences
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SAP is adopting AI to provide a delightful customer experience based on 3 principles relevant, reliable, and responsible AI.
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SAP is developing new portfolio-wide AI capabilities like intelligent catalog management, automated tasks, and natural language Q&A.
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SAP is embedding AI directly into its products like SAP Sales Cloud and SAP Service Cloud.
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Key new embedded AI capabilities include personalized content with generative AI and instant email responses.
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SAP CX is committed to providing industry-tailored, connected, and adaptive products with responsible AI.
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