SAP Adopts AI Across Products to Deliver Relevant, Reliable Customer Experiences

SAP is adopting AI to provide a delightful customer experience based on 3 principles relevant, reliable, and responsible AI.

SAP is developing new portfolio-wide AI capabilities like intelligent catalog management, automated tasks, and natural language Q&A.

SAP is embedding AI directly into its products like SAP Sales Cloud and SAP Service Cloud.

Key new embedded AI capabilities include personalized content with generative AI and instant email responses.

SAP CX is committed to providing industry-tailored, connected, and adaptive products with responsible AI.