McDonald's to Phase Out Self-Serve Soda by 2032, Citing Declining Dine-In Traffic and Hygiene Concerns

McDonald's is removing self-serve soda fountains from dining rooms across the US by 2032.
Franchisees say shrinking dine-in visits and food safety concerns contributed to the decision.
Crew-pour systems will replace self-serve to minimize human contact and theft.
Franchisees cite a new focus on table service for dine-in customers.
The move fits McDonald's shift towards more digital orders and takeout.

businessinsider.com

Relevant topic timeline:

9/11/2023

McDonald's to End Self-Serve Sodas by 2032, Citing Theft and Food Safety

McDonald's USA is phasing out their self-serve beverage stations by 2032 in order to create a consistent experience for customers and employees across all ordering points.