Retailers Remove Self-Checkout Lanes As Theft and Losses Rise
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Retailers like Walmart and Target are removing self-checkout lanes due to increases in retail theft and crime when using them.
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Shoplifting and retail theft incidents have been rising across major cities like Los Angeles and San Francisco.
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Costco and other chains are seeing retail "shrink" increase due to self-checkout rollouts enabling more theft.
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National Retail Federation survey found retailers reported $112 billion in losses in 2022 due to theft.
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Some retailers like Kroger are trying to use AI technology to detect when items are not scanned properly at self-checkout.