ServiceNow CEO Urges Companies to Embrace Generative AI While Expert Ng Makes It Accessible

ServiceNow CEO Bill McDermott warns companies not to be "fast followers" in adopting generative AI, saying those who don't have 20+ experiments underway are taking a huge risk.

McDermott credits generative AI for driving ServiceNow's 25% revenue growth last quarter by increasing productivity, cutting costs, and growing revenue.

AI expert Andrew Ng is releasing a new Coursera course "Generative AI for Everyone" to make the technology more accessible.

Ng says everyone should learn about and start using generative AI as a "thought partner", even if their job won't be replaced by it.

Morgan Stanley CEO James Gorman will step down after 14 years, with co-president Ted Pick taking over as the bank pivots towards wealth management.