Posted 1/23/2024, 11:00:00 AM
Consumers Want More Transparency on Company AI Use, Especially in Healthcare and Finance
- 68% of consumers believe companies should voluntarily disclose their use of AI, 59% believe it should be legally mandated
- Consumers are concerned about trustworthiness and privacy impacts of companies using AI
- Industries where most consumers want mandated AI disclosure healthcare (69%), workplace safety (56%), financial services (52%)
- 71% of businesses surveyed have integrated AI into their operations
- 33% of large companies always disclose AI use, only 20% of small businesses disclose AI use to partners/clients