Slack Unveils New AI Features and Task Management Tools to Boost Productivity

Slack is releasing new AI features like channel recaps, thread summaries, and search answers to help users catch up on conversations.
Slack Lists allows users to track tasks, assign owners, update status, and discuss details in one place.
Mentions in a Slack List will send alerts to the user.
Slack Lists integrates with Workflow Builder to help teams automate routine tasks.
Workflow Builder is getting a refresh including a new hub and availability for paid Slack plans.

cnet.com

Relevant topic timeline:

8/9/2023

Slack's latest redesign has a dedicated DM tab and a Discord-style Activity view

Main topic: Slack's redesign to help users stay focused and streamline the interface. Key points: 1. Sidebar changes: Workspaces collapsed into a single tile, new navigation options added. 2. New sections in the sidebar: Home, DMs, Activity, Later, and More. 3. Additional features: Create button for quick message creation, hover feature for dedicated views, device-specific updates for iPhone app, and new customizable color schemes.

8/20/2023

How Slack Is Integrating Generative AI After Its Redesign

### Summary Olivia Grace, senior director of product management at Slack, discusses the company's approach to innovation, including its focus on user feedback and the use of AI. She also talks about the new redesign of Slack's interface and the opportunities for innovation outside of the core product. ### Facts - Innovation at Slack is everyone's role, but there is also an innovation team that focuses on finding new areas for expansion. - Slack prototypes new ideas directly into its product, instead of using paper designs or decks. - Slack values user feedback and takes an inclusive approach to gather feedback from diverse users. - The recent addition of new functionality to Workflow Builder makes it easier for users to automate complex processes and create custom workflows. - Slack is testing a redesign of its interface and is focused on incorporating AI capabilities into its platform. - Slack sees opportunities for innovation outside its core product through its open and interoperable platform and deeper integrations. - AI chatbots are considered overhyped, while embracing failure is seen as drastically underhyped.

9/6/2023

'Slack AI' will summarize your work chat starting this winter

Salesforce is set to pilot its Slack AI capabilities, which include generating channel highlights, thread summaries, and elaborate answers to search queries, making it easier for users to access and parse information on the platform.

9/6/2023

Slack launches new Workflow Builder to help better automate your tasks

Slack has released a new version of its Workflow Builder, aimed at non-technical professionals, which uses automation to connect and manage different tools, helping to streamline workflows and reduce the challenges of using multiple tools.

9/17/2023

Slack Bets on AI to Boost Messaging Platform After Slow Post-Acquisition Period

Artificial intelligence is transforming workplace messaging platform Slack, allowing for the use of generative AI to summarize content, automate tasks, and provide assistance, positioning Slack as a strong competitor against Microsoft Teams.