Posted 4/15/2024, 9:21:00 PM
H&R Block Customers Unable to E-File Taxes Due to Outage, Told to Print and Mail Forms
- H&R Block customers faced outages preventing some from e-filing taxes on April 17 deadline
- Outage began Sunday night, peaked at 1,700 outage reports, resolved by Monday afternoon
- Affected desktop software users, website filers generally not impacted
- Customers advised to print and mail forms if unable to e-file, some frustrated by mailing
- H&R Block said authorization holds on cards will expire in 3-5 days, customers won't be charged
