Slack Launches AI Tool to Summarize Conversations and Improve Productivity
• Slack launched a new AI product called Slack AI to summarize threads and channels to improve productivity • Slack AI is a paid add-on that provides summaries of long threads and channels so users can quickly catch up • Features include summarizations for threads, channels, and a smart search option • Summaries include key topics, action items, and timelines to eliminate need to scroll through long conversations • Slack VP said feature helps respond faster to time-sensitive issues like customer problems when experts are offline