Taco Bell Tops Fast Food Drive-Thru Speed Rankings, Chick-fil-A Has Longest Waits
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Taco Bell was found to have the fastest drive-thru service of major fast food chains, with an average wait time of 4 minutes.
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Carl's Jr. and KFC ranked second and third for fastest drive-thru service, at just over 5 minutes wait time.
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Chick-Fil-A was found to have the longest average drive-thru wait time at over 7 minutes.
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The study analyzed wait times at 1,491 U.S. fast food locations during various times of day.
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Chick-Fil-A ranked highest for customer service satisfaction, while Taco Bell and Arby's also scored well.