Posted 4/1/2024, 4:54:00 PM
Yum! Brands Bets on AI to Boost Fast Food Innovations, Efficiency as Labor Costs Rise
- Yum! Brands (operator of KFC, Pizza Hut, Taco Bell) is embracing AI technology for innovations in fast food
- Digital/tech sales account for $30 billion, nearly double 2019 levels
- Aiming for "AI-first mentality" to power operations like ordering ingredients and setting oven temperatures
- Investing in AI to cut costs as minimum wages rise
- Many chains increasing tech investment amid pandemic, while some worry about human job loss