Companies are adopting Generative AI technologies, such as Copilots, Assistants, and Chatbots, but many HR and IT professionals are still figuring out how these technologies work and how to implement them effectively. Despite the excitement and potential, the market for Gen AI is still young and vendors are still developing solutions.
Generative AI tools like ChatGPT could potentially change the nature of certain jobs, breaking them down into smaller, less skilled roles and potentially leading to job degradation and lower pay, while also creating new job opportunities. The impact of generative AI on the workforce is uncertain, but it is important for workers to advocate for better conditions and be prepared for potential changes.
Salesforce is introducing AI chatbots called Copilot to its applications, allowing employees to access generative AI for more efficient job performance, with the platform also integrating with its Data Cloud service to create a one-stop platform for building low-code AI-powered CRM applications.
Salesforce has announced Einstein Copilot Studio, a tool that allows customers to customize the base Einstein GPT and Einstein Copilot offerings by adding custom prompts, skills, and models, providing more flexibility and control for businesses using Salesforce AI.
Microsoft has launched Copilot, a generative AI platform that aims to help users better organize and interact with their data across various devices and platforms, and it is set to debut on Windows 11 on September 26th.
Microsoft has announced generative AI updates to its search and advertising platforms, including Compare & Decide Ads and Copilot, to revolutionize how users interact with search engines and online ads.
The skill of prompt engineering, which involves refining and inputting text commands for generative AI programs, is highly valued by companies and can lead to high-paying job opportunities.
Salesforce has introduced its own generative AI assistant, Einstein Copilot, at the Dreamforce 2023 conference, aiming to enhance ease and productivity in CRM apps by automating tasks such as creating account updates, generating replies, and personalizing actions based on industry needs. The company also unveiled Einstein Copilot Studio, a low-code tool for creating and deploying individualized generative AI models. With its strong data integration capabilities and market dominance in CRM, Salesforce is positioning itself for success in the competitive generative AI field.
Generative AI, such as ChatGPT, is evolving to incorporate multi-modality, fusing text, images, sounds, and more to create richer and more capable programs that can collaborate with teams and contribute to continuous learning and robotics, prompting an arms race among tech giants like Microsoft and Google.
Microsoft has rolled out Copilot, a generative AI tool, to all Windows 11 users, allowing them to chat and interact with the AI assistant for various tasks and functions, although it is still in the early stages and limited in its capabilities.
AI-powered tools like ChatGPT can be helpful for drafting resumes, but it is important to utilize them collaboratively with human insight and creativity to overcome their limitations in capturing personal details, compelling narratives, unique trends, and adapting to changing contexts.
