Walmart Bets on AI to Enhance Shopping and Streamline Operations
-
Improving the shopping experience with voice ordering, text-to-shop, and a new online AI shopping assistant
-
Voice assistance for in-store associates to help them locate products and answer questions
-
Enhancing customer service with conversational AI chatbots to automate common requests
-
Automating supplier negotiations using an AI chatbot to secure better terms
-
Allowing employees to come up with their own ideas for using generative AI to improve their work