Posted 12/8/2023, 2:46:00 PM
Dollar General Ditches Self-Checkout After Rise in Shoplifting, Will Staff More Cashiers Instead
- Dollar General is removing self-checkout stations from stores after relying too heavily on the technology
- The company found self-checkout led to higher merchandise losses from shoplifting and other shrink
- Dollar General is assigning more workers to staff checkout lanes instead of self-checkout
- Other retailers like Booths, Walmart, and ShopRite have also pulled back on self-checkout recently
- Costco and Target are adding more staff to monitor self-checkout areas due to concerns about non-members using other people's membership cards and increased shoplifting