Posted 9/8/2023, 7:04:56 PM
FTC: Intuit Deceived Users with Ads for 'Free' TurboTax That Wasn't Really Free for Many
- FTC judge rules Intuit deceived users with offers of 'free' TurboTax products
- Intuit violated FTC Act by promoting "free" services that many users were ineligible for
- Judge issued cease-and-desist order restricting Intuit from advertising as free unless truly free to all
- In 2020, about 2/3 of filers could not use TurboTax's "free" service
- Intuit paying $141M to users who paid when should have been free, affecting 4.4M consumers