United CEO Promises Safety Review After Recent Incidents

• Recent incidents have prompted United Airlines CEO Scott Kirby to address safety concerns in a letter to customers

• Kirby said safety is United's top priority but acknowledged they've had "a number" of incidents lately

• United is reviewing details of recent incidents to inform safety training and procedures

• United was already implementing planned safety enhancements like extra pilot training

• The latest incident involved a Boeing 737-800 missing an external panel after a flight on Friday