United CEO Questions If Compensation Could Compromise Safety
-
United Airlines CEO suggested compensating passengers for delays could incentivize crews to fly in unsafe conditions
-
He believes pilots & mechanics may prioritize costs over safety if required to compensate for delays
-
However, the airline industry has gotten safer over time despite downturns and bankruptcies
-
Europe requires passenger compensation for delays under EU 261, without apparent safety issues
-
The United CEO shouldn't question safety as it breaks an industry norm and could undermine public confidence