United Airlines Introduces New Tools to Better Accommodate Wheelchair Users
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United Airlines announced a new tool to help wheelchair users identify flights that can accommodate their mobility devices.
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The tool allows travelers to enter wheelchair dimensions and see flight options that fit their chair.
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United will offer fare refunds if a better-equipped flight was more expensive.
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A pilot program at Houston airport will aim to quickly reunite travelers with damaged wheelchairs.
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The updates follow a complaint filed after a wheelchair was damaged, leading to a passenger's death.