Retailers Launch Paid Memberships to Drive Sales and Loyalty
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Stores and restaurants are offering paid membership programs to make loyal customers feel valued, drive sales, and reduce customer churn. Perks include discounts, freebies, priority service.
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Target is launching a $99 per year membership program to compete with Amazon Prime on shipping and other benefits. Chuck E. Cheese has gold, silver and bronze tiers from $8 to $30 monthly.
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According to research, paid loyalty members spend 30-60% more than non-members. Programs also strengthen consumer bonds and meet needs to belong.
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Some new sites like Long Story Short plan ultra-high end programs for wealthy shoppers, charging $1000 per month for rare luxury goods access.
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Risks include making non-members feel diminished, disguising price hikes, and companies reducing benefits over time after sign-up.