Executives Urged to Continuously Learn About AI to Lead Business Transformation
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Leaders need to continuously learn about AI to understand the technology and how it can transform business processes. AI is evolving rapidly so learning cannot stop.
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Different business functions need tailored AI tools based on their data and workflows. Leaders should know the differences between AI technologies.
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Less than 6 months after ChatGPT was popularized, a company deployed it in customer service, challenging execs to rapidly comprehend the technology.
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Execs don't need coding skills but should grasp AI's basic principles to meet expectations for technological transformation.
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Evidence shows organizations that successfully leverage AI strategically have executives with deeper knowledge of how AI works.