Salesforce Upgrades Einstein Copilot to Handle More Data Types, Rival Microsoft AI
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Salesforce is upgrading its Einstein Copilot conversational AI assistant to handle unstructured data like PDFs and emails when it launches in February 2024.
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The upgrade will allow Einstein Copilot to access information from Salesforce's Data Cloud Vector Database that connects structured and unstructured business data.
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Einstein Copilot Search is a new feature that will provide enhanced AI search capabilities to answer complex questions by tapping into real-time business data.
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The Data Cloud Vector Database will avoid the need for costly fine-tuning of large language models like Einstein Copilot.
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Microsoft's existing Copilot assistants demonstrate how Salesforce's Einstein Copilot will likely function when released.