Xbox Users Face Unfair Bans and Poor Support from Automated Moderation Systems
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Xbox's automated moderation systems are unfairly banning users without appeal, especially after recent customer support layoffs.
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YouTubers and content creators are being targeted by "mass reporting" events, with permanent account bans.
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Call of Duty players claim they have been unjustly "shadow banned" from matchmaking.
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Xbox is banning FFXIV players just for using common in-game terminology like "Free Company."
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We pay for Xbox Live access, yet get terrible customer service, ineffective anti-cheat, and draconian moderation from automated systems.