CFPB Monitoring Video Games Over Lack of Consumer Protections for In-App Purchases and Data Collection
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Video games with in-app purchases and digital currencies operate like banks but lack consumer protections. The CFPB is monitoring this.
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These video games allow users to accumulate valuable digital assets, but players have limited recourse if assets are lost due to hacking, theft, or scams.
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The CFPB is especially concerned that video games are young people's introduction to financial activities, but without adequate protections.
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Gaming companies collect significant personal data from users, often without parental awareness or consent.
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The CFPB indicates it is monitoring the video game industry but has not taken regulatory action at this time.