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Zoom Adds AI Companion That Can Summarize Meetings, Write Responses

Zoom is introducing an AI assistant called AI Companion that can summarize video meetings and compose chat messages using large language models, with the feature being included as a perk for paid subscribers.

pcmag.com
Relevant topic timeline:
Main topic: Zoom's changes to its terms of service regarding AI training on customer data. Key points: 1. Zoom made changes to its terms of service that allowed AI training on customer data. 2. The changes sparked blowback and criticism from users. 3. In response, Zoom updated its terms to clarify that it will not train AI models on consumer video, audio, or chats without customer consent.
Main topic: Zoom's terms of service update regarding the use of customer video calls for training AI models. Key points: 1. Zoom's initial terms of service update implied that customer video calls could be used for AI model training. 2. Zoom's Chief Product Officer clarified that customer consent is required and that only telemetry and diagnostic data, not the actual content of calls, is used. 3. Zoom updated both the terms of service and the blog post to emphasize the requirement of customer consent and to provide clearer information.
Main topic: Software Freedom Conservancy calls on developers to ditch Zoom over changes to its terms and conditions regarding user data. Key points: 1. Software Freedom Conservancy urges developers to adopt Zoom alternatives due to concerns over data usage. 2. Zoom's T&Cs allow for future changes in data usage, placing the responsibility on users to regularly check for updates. 3. The Conservancy plans to promote its self-hosted chat server built on open source software as an alternative to Zoom. Hint on Elon Musk: This article does not mention Elon Musk.
Artificial intelligence (AI) meeting features provided by platforms like Zoom and Otter.ai offer benefits such as automated summaries and note-taking, allowing workers to better keep track of meetings and generate follow-up actions, but they are not perfect and may encounter issues with transcription accuracy, topic categorization, and context understanding. Privacy concerns and the need for high-quality audio feeds should also be taken into consideration before using AI for meetings.
Intuit announces Intuit Assist, an AI-powered financial assistant for small businesses and consumers, to address specific problems and provide accurate financial information. Zoom introduces "Notes," allowing users to create and edit documents during meetings. Google Chat is now compatible with Slack and Microsoft Teams, offering interoperability between platforms. WhatsApp's new Mac app supports 8-person video calls and targets professionals. AI video generators are emerging as tools to create professional-quality content, although the technology is still in its early stages.
Salesforce has introduced a conversational AI assistant, Einstein Copilot, that allows users to ask questions and retrieve information about specific business tasks, aiming to automate and assist work for white-collar companies.
Artificial intelligence (AI) is increasingly being used in smartphones, with Google and Apple integrating AI features into their devices, including camera enhancements, adaptive features, and smart suggestions, while AI-powered generative chatbots like ChatGPT and Google Bard are challenging traditional digital assistants like Google Assistant, Siri, and Alexa. The AI revolution is just beginning, with more AI and machine learning features expected to come to market in the future.
Google has announced updates to its Bard AI chatbot that give it access to various Google tools, including YouTube and Google Drive, enabling it to assist users in a wider range of tasks such as planning trips or summarizing meeting notes. The updates also include multilingual capabilities, fact-checking abilities, and enhancements to the language model. The move demonstrates Google's effort to enhance the functionality and usefulness of its consumer-facing AI technologies.