Amazon Apologizes for Erroneous Gift Card Purchase Emails That Alarmed Customers

Amazon customers received false email confirmations about gift card purchases they didn't make. The emails thanked them for buying Google Play, Mastercard, and Hotels.com gift cards.
Amazon said the error was due to a system glitch that sent order confirmations to customers who hadn't bought anything.
The emails confused and alarmed customers, making them think their accounts had been hacked and cards fraudulently used.
Amazon customer service representatives received numerous calls about the issue over the weekend. Wait times were longer than normal.
Amazon apologized for the error and said affected customers don't need to take any action. The emails were meant to warn about potential gift card scams.

Amazon customers received false email confirmations about gift card purchases they didn't make. The emails thanked them for buying Google Play, Mastercard, and Hotels.com gift cards.
Amazon said the error was due to a system glitch that sent order confirmations to customers who hadn't bought anything.
The emails confused and alarmed customers, making them think their accounts had been hacked and cards fraudulently used.
Amazon customer service representatives received numerous calls about the issue over the weekend. Wait times were longer than normal.
Amazon apologized for the error and said affected customers don't need to take any action. The emails were meant to warn about potential gift card scams.