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Disney Claims Charter Has ‘Decided to Abandon’ 15 Million Customers After ESPN Pulled From Spectrum Amid Contract Dispute

  • Disney and Charter are in a dispute over carrying Disney's channels, resulting in ESPN and other Disney channels being dropped from Spectrum
  • Charter wants Disney to include its streaming services in Spectrum bundles at no extra cost or offer more flexible bundles
  • Charter feels Disney's cable channels alone aren't worth the $2.3B it pays, as Disney invests more in streaming
  • Disney believes its streaming and cable services complement each other and shouldn't be forced into bundles
  • It's unknown if channels will return by Monday Night Football; both sides are promoting alternate services amid the dispute
mediaite.com
Relevant topic timeline:
Walt Disney has pulled its channels, including ABC stations and ESPN, from Charter Spectrum due to a distribution fee dispute, leaving nearly 15 million subscribers without access to popular programming such as "Jeopardy!" and "Wheel of Fortune."
Disney's TV channels, including ABC, ESPN, FX, and Freeform, have been blacked out on Charter Spectrum, the US's second-largest cable TV provider, impacting millions of subscribers and creating a significant carriage dispute between the two companies.
Disney has urged Charter Communications customers to consider switching pay-TV services if they want access to ESPN and other networks, as the carriage dispute between the two companies continues. Disney also highlighted that customers have numerous options, including competing pay-TV providers and TV streaming services.
Disney expresses interest in potentially doing a deal with Charter Communications, but Charter plans to leave the video business and focus on wireless and broadband services, as negotiations with Disney become more contentious and Spectrum customers are referred to FuboTV.
The Walt Disney Company is recommending Spectrum customers to switch to Hulu + Live TV or other streaming alternatives as they work on a new distribution deal with Charter Communications to restore access to Disney-owned channels that have been blacked out since Thursday.
Disney's ongoing fight with Charter Communications over the placement of ESPN and other channels on Spectrum cable has escalated, with Stephen A. Smith publicly supporting Disney's position on social media.
Charter Communications CEO Chris Winfrey warns that the company is prepared to explore alternative video options if it fails to reach a new agreement with Disney, while expressing a desire to get a deal done to benefit both companies and their customers.
Charter CEO Chris Winfrey stated that the ongoing carriage fight with Disney could result in a leaner, ESPN-free TV bundle for Spectrum customers, potentially leading to a smaller but more loyal customer base.
Disney stock is experiencing a decline, but it is still considered a good investment despite Charter Communications' request for Disney to reconsider its cable bundle.
Charter Communications, the second-largest cable distributor in America, acknowledges that cable television is too expensive and packages don't meet customer needs.
Charter Communications' stock has fallen during the dispute with Walt Disney, but one analyst believes it is a buy.
New York and North Carolina governors are urging Charter Spectrum and Disney to resolve their ongoing dispute and provide refunds to the impacted TV customers while negotiations continue.
New York Governor Kathy Hochul has directed the Department of Public Service to obtain refunds for consumers who have lost access to Walt Disney Co. channels on Charter Spectrum cable due to a carriage dispute between the two companies.
Charter Communications is offering its customers a free trial with Fubo TV, a streaming partner, as an alternative to access Disney-owned channels amid the ongoing dispute with Disney, prioritizing the retention of more profitable services over video customers.
Charter Communications and Disney are expected to reach a deal ahead of "Monday Night Football" that would end the blackout dispute, allowing Charter cable customers to watch the game.
Walt Disney Co. and Charter Communications have reached an agreement that restores Disney channels to Charter's pay-TV service, with Charter gaining the ability to offer Disney's ad-supported streaming apps and Disney programming having access to Charter's television service, preserving the cable bundle for now.
The new carriage agreement between Disney and Charter Communications is seen as a win for both parties, with Disney gaining additional revenue through new distribution channels and Charter saving on unwanted linear networks. However, there are concerns about the impact on the broader entertainment industry and the future of linear TV.
Charter's CFO, Jessica Fischer, stated that the carriage renewal deal with Disney "met all of our objectives" and resulted in only moderate TV subscriber losses, with Charter securing the ability to integrate Disney streaming services.
Charter Spectrum cable is providing refunds to eligible customers affected by the blackout of Walt Disney Co. channels, following a dispute over the value and packaging of Disney's channels.