Disney Channel Blackout on Spectrum Sparks Backlash in New York

Viewers upset over loss of Disney channels on Spectrum; Gov. Hochul wants consumer refunds
15M viewers nationwide, 1.5M in NY lost access when Spectrum and Disney failed to reach deal
Affects ESPN, Freeform, FX, NatGeo; Bills' next Monday night game on Nov. 13 impacted
Spectrum says Disney wants "excessive increase" as viewership declines with streaming services
Hochul urges continued negotiations and swift refunds; Spectrum says it will "treat customers appropriately"

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Relevant topic timeline:

9/2/2023

The cable cowboy has stuck a dagger into Bob Iger with Disney and ESPN on the ropes

The battle between Charter Communications and Walt Disney Co. has resulted in Charter's TV subscribers losing access to Disney-owned channels, marking a significant moment in the future of pay TV.

9/7/2023

Disney Claims Charter Has ‘Decided to Abandon’ 15 Million Customers After ESPN Pulled From Spectrum Amid Contract Dispute

Charter Communications and The Walt Disney Company are in a dispute over channel bundles, with Charter demanding inclusion of Disney's direct-to-consumer services while Disney accuses Charter of abandoning its consumers.

9/8/2023

NY, NC Governors Push Spectrum and Disney to Resolve Carriage Fight Before Football Season

New York and North Carolina governors are urging Charter Spectrum and Disney to resolve their ongoing dispute and provide refunds to the impacted TV customers while negotiations continue.

9/11/2023

Disney and Charter Reach Deal to Restore ESPN and ABC to Spectrum After 10-Day Blackout

Walt Disney Co. and Charter Communications have reached an agreement that restores Disney channels to Charter's pay-TV service, with Charter gaining the ability to offer Disney's ad-supported streaming apps and Disney programming having access to Charter's television service, preserving the cable bundle for now.

9/14/2023

Spectrum Offers Refunds to 1.5 Million New Yorkers Impacted by Disney Channel Blackout

Charter Spectrum cable is providing refunds to eligible customers affected by the blackout of Walt Disney Co. channels, following a dispute over the value and packaging of Disney's channels.

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Posted 9/8/2023, 7:00:00 PM