Google Makes Search Engine Switching Burdensome, Experts Find

Google claims switching search engines is easy, but design experts found the steps confusing and tedious.
On iPhones, the settings to change search engines are buried deep in menus. Experts say most people would give up.
On Macs, Safari's inconsistency between desktop and mobile is problematic. The magnifying glass icon is unclear.
Google's Android instructions don't work on all devices. Removing the widget doesn't change the browser's search engine.
Default settings have power. Companies know you'll likely stick with the status quo because changing takes effort.

nytimes.com

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