Topics

Posted 9/12/2023, 11:22:25 AM

MGM Resorts Hit by Cyber Attack, Guests Face Check-In Issues and Payment Disruptions

MGM Resorts experienced a cyber-attack that impacted slot machines, online reservations, and digital room keys.
Customers reported issues checking in, making payments, and accessing accounts. Some were given physical room keys.
MGM said they shut down certain systems and notified law enforcement. The scope of the attack is still being determined.
MGM said resort facilities remain operational, with staff assisting guests. Main website and resort sites are unavailable.
This is the 2nd cybersecurity incident for MGM in recent years. In 2019, over 10 million customer records were stolen.

bbc.com

Relevant topic timeline:

9/11/2023

MGM Resorts Suffers Cyberattack, Shutting Down Websites and Services

MGM Resorts International has experienced a cybersecurity issue, resulting in the shutdown of its main website and online reservations, prompting an investigation into the incident.

9/12/2023

MGM Resorts Shut Down by Major Cyberattack Across U.S. Properties

Over a dozen MGM Hotels & Casinos have shut down operations after a cyberattack on its computer systems, causing outages and impacting guests' ability to access rooms, use ATMs, and charge items to their rooms.

9/13/2023

MGM Resorts Hit By Ransomware Attack That Disrupted Hotel Operations

The cyber attack on MGM Resorts International, which began on Sunday, has caused significant disruptions and financial losses for the casino and hotel giant, with a Russia-linked hacker gang claiming responsibility for the breach.

9/14/2023

MGM Resorts Hack Causes Guest Frustrations, Raises Security Concerns

The Nevada Gaming Control Board is monitoring a cyber attack on MGM Resorts, which has impacted the experience for casino visitors for three days.

9/14/2023

MGM Outage Continues 4 Days After Cyberattack; Scattered Spider Hackers Also Behind Caesars Breach

MGM Resorts is facing a widespread outage lasting four days after a cyberattack by the hacking group Scattered Spider, with guests reporting disruptions to various services including ATMs, slot machines, digital key cards, and electronic payment systems, while entertainment giant Caesars Entertainment also suffered a cyberattack attributed to the same group, resulting in stolen data and a demanded ransom of $30 million.

9/14/2023

Caesars Data Breach Exposes Customer Info; Hackers Demanded $30M Ransom

Hotel and casino company Caesars Entertainment has confirmed that hackers stole a significant amount of customer data, including driver's license numbers and social security numbers, in a recent cyberattack. It is believed that the company has paid a ransom to try and ensure the stolen data is deleted. A separate data breach notice revealed that the cyberattack was caused by social engineering on an unnamed outside IT vendor. Caesars is the second hotel and casino company to be targeted in recent weeks, following MGM Resorts' reported "cybersecurity issue."

9/18/2023

MGM Resorts Faces Major Disruptions and Financial Losses Due to Ongoing Cyberattack

MGM Resorts could be losing up to $8.4 million a day following a cyberattack, as disruptions at their hotels and casinos continue to affect their computer systems and financial operations.

9/20/2023

MGM Resorts Says Most Services Back to Normal After Cyber Attack Caused Brief Outage

MGM Resorts International has issued an update stating that their services, including gaming floors and entertainment, are operating normally following a system outage that occurred over a week ago.

9/20/2023

MGM Resorts Still Reeling from Cyberattack, Causing Inconsistent Guest Experiences

MGM Resorts is still facing issues and disarray following a cybersecurity crisis, with ongoing problems including a non-functional mobile app, offline reservations system, and manual transactions.

9/21/2023

MGM Resorts Returns to Normal Operations After Cyberattack Impacted Hotels and Casinos

MGM Resorts has resumed normal operations after a cyberattack, but the incident is negatively impacting its stock.

Topics

Posted 9/12/2023, 11:22:25 AM

MGM Resorts Hit by Cyber Attack, Guests Face Check-In Issues and Payment Disruptions

MGM Resorts experienced a cyber-attack that impacted slot machines, online reservations, and digital room keys.
Customers reported issues checking in, making payments, and accessing accounts. Some were given physical room keys.
MGM said they shut down certain systems and notified law enforcement. The scope of the attack is still being determined.
MGM said resort facilities remain operational, with staff assisting guests. Main website and resort sites are unavailable.
This is the 2nd cybersecurity incident for MGM in recent years. In 2019, over 10 million customer records were stolen.

bbc.com

Relevant topic timeline:

9/11/2023

MGM Resorts Suffers Cyberattack, Shutting Down Websites and Services

MGM Resorts International has experienced a cybersecurity issue, resulting in the shutdown of its main website and online reservations, prompting an investigation into the incident.

9/12/2023

MGM Resorts Shut Down by Major Cyberattack Across U.S. Properties

9/13/2023

MGM Resorts Hit By Ransomware Attack That Disrupted Hotel Operations

9/14/2023

MGM Resorts Hack Causes Guest Frustrations, Raises Security Concerns

The Nevada Gaming Control Board is monitoring a cyber attack on MGM Resorts, which has impacted the experience for casino visitors for three days.

9/14/2023

MGM Outage Continues 4 Days After Cyberattack; Scattered Spider Hackers Also Behind Caesars Breach

9/14/2023

Caesars Data Breach Exposes Customer Info; Hackers Demanded $30M Ransom

9/18/2023

MGM Resorts Faces Major Disruptions and Financial Losses Due to Ongoing Cyberattack

MGM Resorts could be losing up to $8.4 million a day following a cyberattack, as disruptions at their hotels and casinos continue to affect their computer systems and financial operations.

9/20/2023

MGM Resorts Says Most Services Back to Normal After Cyber Attack Caused Brief Outage

MGM Resorts International has issued an update stating that their services, including gaming floors and entertainment, are operating normally following a system outage that occurred over a week ago.

9/20/2023

MGM Resorts Still Reeling from Cyberattack, Causing Inconsistent Guest Experiences

MGM Resorts is still facing issues and disarray following a cybersecurity crisis, with ongoing problems including a non-functional mobile app, offline reservations system, and manual transactions.

9/21/2023

MGM Resorts Returns to Normal Operations After Cyberattack Impacted Hotels and Casinos

MGM Resorts has resumed normal operations after a cyberattack, but the incident is negatively impacting its stock.