Posted 9/20/2023, 10:55:25 PM

Sea-Tac Airport Ranks Low for Passenger Satisfaction But Tops Skytrax List for North American Airports

Sea-Tac Airport was ranked near the bottom for biggest North American airports in a J.D. Power satisfaction survey. The survey looked at factors like terminal facilities, baggage, and food.
However, Sea-Tac was ranked the #1 airport in North America by Skytrax in their 2023 World Airport Awards.
Skytrax surveys airport quality and ranked Sea-Tac #18 in the world, up from #27 the previous year.
The Skytrax survey analyzes 44 factors like staff friendliness, airport hygiene, and security screening.
Singapore Changi was ranked the top airport overall by Skytrax, with Vancouver next for North America at #20.

kiro7.com

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9/20/2023

Philadelphia Airport Ranks Last in Customer Satisfaction for 3rd Year in J.D. Power Survey, Cites Need for Infrastructure Upgrades

Philadelphia International Airport has been ranked as the worst large airport in North America for the third consecutive year in terms of customer satisfaction, according to a survey by J.D. Power.