UPS Leverages AI to Assess Delivery Risk and Combat Package Theft

UPS is using AI and machine learning to assess delivery risk and prevent package theft.
The DeliveryDefense program analyzes UPS delivery data and address info to generate a delivery risk score.
Retailers can use the score to recommend safer delivery options like in-store pickup.
Package theft resulted in $2.4 billion in stolen goods in 2022.
Consumers can redirect deliveries using UPS's My Choice program.

marketwatch.com

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