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MGM Casinos Hit by Cybersecurity Issue, Forcing Shutdown of Reservations and Gaming Systems

  • Cybersecurity issue forces shutdown of computer systems at MGM hotels and casinos
  • Issue began Sunday, impacting reservation systems and casino floors in multiple states
  • Guests report "pandemonium" at MGM National Harbor casino
  • MGM investigating issue, brought in external cybersecurity experts
  • MGM properties in Las Vegas, Atlantic City, and Mississippi affected
cbsnews.com
Relevant topic timeline:
Over a dozen MGM Hotels & Casinos have shut down operations after a cyberattack on its computer systems, causing outages and impacting guests' ability to access rooms, use ATMs, and charge items to their rooms.
The cybersecurity issue at MGM Resorts International, which caused disruptions for customers and affected online systems, is likely the result of a cyberattack according to cybersecurity experts.
Customers of casino and hotel giant MGM Resorts have experienced various issues, including problems with slot machines and online bookings, following a cyber-attack, though the company states that its facilities are still operational and an investigation is underway.
MGM Resorts International is experiencing a cybersecurity issue that could potentially be a ransomware attack, resulting in loss of money and damage to the company's reputation, but it is yet to be confirmed.
The cyber attack on MGM Resorts International, which began on Sunday, has caused significant disruptions and financial losses for the casino and hotel giant, with a Russia-linked hacker gang claiming responsibility for the breach.
The Nevada Gaming Control Board is monitoring a cyber attack on MGM Resorts, which has impacted the experience for casino visitors for three days.
MGM Resorts is facing a widespread outage lasting four days after a cyberattack by the hacking group Scattered Spider, with guests reporting disruptions to various services including ATMs, slot machines, digital key cards, and electronic payment systems, while entertainment giant Caesars Entertainment also suffered a cyberattack attributed to the same group, resulting in stolen data and a demanded ransom of $30 million.
Hotel and casino company Caesars Entertainment has confirmed that hackers stole a significant amount of customer data, including driver's license numbers and social security numbers, in a recent cyberattack. It is believed that the company has paid a ransom to try and ensure the stolen data is deleted. A separate data breach notice revealed that the cyberattack was caused by social engineering on an unnamed outside IT vendor. Caesars is the second hotel and casino company to be targeted in recent weeks, following MGM Resorts' reported "cybersecurity issue."
Prominent casino chain MGM Resorts experienced a cyberattack that shut down many of its systems, likely due to a social engineering technique known as vishing, highlighting the vulnerability of even well-protected organizations to human-based attacks.
A cybersecurity breach at MGM Resorts in Las Vegas has led to unauthorized charges on loyalty accounts and concerns over stolen information, prompting increased credit monitoring by affected customers.
MGM Resorts International could be losing millions of dollars in daily revenue and cash flow due to a cyberattack, with estimates ranging from $4.2 million to $8.4 million in revenue and $1 million in cash flow per day.
MGM Resorts International has issued an update stating that their services, including gaming floors and entertainment, are operating normally following a system outage that occurred over a week ago.
MGM Resorts is still facing issues and disarray following a cybersecurity crisis, with ongoing problems including a non-functional mobile app, offline reservations system, and manual transactions.
MGM Resorts has resumed normal operations after a cyberattack, but the incident is negatively impacting its stock.
A recent cyberattack targeted MGM, disrupting its Las Vegas locations, but customer-facing electronic systems have now been restored after 10 days of being faulty.
The cyberattack on MGM Resorts in Las Vegas resulted in the company losing approximately $100 million, highlighting the significant financial impact major companies face when targeted by hackers.
Multiple companies, including Johnson Controls, Clorox, and MGM Resorts, have recently experienced significant cybersecurity breaches, resulting in financial losses and operational disruptions, highlighting the ongoing issue of cyberattacks affecting various industries.
MGM Resorts International has disclosed that the cyberattack it experienced in September will cost $100 million and result in adjusted property losses for its Las Vegas Strip Resorts and regional operations. The company will also provide identity protection and credit monitoring services to individuals whose personal information was compromised in the breach.
MGM Resorts International did not pay the ransomware attackers who breached its systems, resulting in the shutdown of hotels and casinos, with customer data including personal information potentially compromised, although no passwords, bank account numbers, or card details were believed to have been stolen.