Samsung Ties Apple for Top Spot in Tablet Customer Satisfaction

For the first time in 20 years, Apple didn't beat Samsung for the ACSI personal computing award. Both companies tied with a score of 83.
Samsung likely gained ground due to growing customer satisfaction with its Galaxy Tab series. Tablet satisfaction decreased overall in the US but Samsung's score improved.
The ACSI report is based on over 14,000 responses from a random selection of Americans about their satisfaction with products and companies.
Samsung's latest Galaxy Tab S9 series stands out for high-end hardware like OLED screens and IP68 water resistance not common on tablets.
Samsung's budget Galaxy Tab A series provides an affordable tablet option for families and media consumption.

androidauthority.com

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Posted 9/19/2023, 6:39:16 PM