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Delta app and website outage leaves hundreds stranded on September 28

  • Hundreds of Delta Air Lines customers reported issues with the company's app and website on September 28, 2023, according to Downdetector. At peak, over 900 users logged complaints.

  • Problems included inability to access the app and website, trouble checking in and changing flights, and issues reaching customer service lines.

  • Delta confirmed a "known technology vendor issue" caused disruptions to app functionality and call centers for a short time in the afternoon. The issues have since been resolved.

  • The Downdetector outage map showed hotspots in major cities like Atlanta, Detroit, Los Angeles, and New York.

  • Complaints on social media platforms like Twitter indicated customers faced issues booking, changing flights, and managing reservations due to the outage.

the-sun.com
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