Delta app and website outage leaves hundreds stranded on September 28

Hundreds of Delta Air Lines customers reported issues with the company's app and website on September 28, 2023, according to Downdetector. At peak, over 900 users logged complaints.
Problems included inability to access the app and website, trouble checking in and changing flights, and issues reaching customer service lines.
Delta confirmed a "known technology vendor issue" caused disruptions to app functionality and call centers for a short time in the afternoon. The issues have since been resolved.
The Downdetector outage map showed hotspots in major cities like Atlanta, Detroit, Los Angeles, and New York.
Complaints on social media platforms like Twitter indicated customers faced issues booking, changing flights, and managing reservations due to the outage.

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Posted 9/28/2023, 8:30:55 PM