Main topic: Zoom's changes to its terms of service regarding AI training on customer data.
Key points:
1. Zoom made changes to its terms of service that allowed AI training on customer data.
2. The changes sparked blowback and criticism from users.
3. In response, Zoom updated its terms to clarify that it will not train AI models on consumer video, audio, or chats without customer consent.
Main topic: Zoom's terms of service update regarding the use of customer video calls for training AI models.
Key points:
1. Zoom's initial terms of service update implied that customer video calls could be used for AI model training.
2. Zoom's Chief Product Officer clarified that customer consent is required and that only telemetry and diagnostic data, not the actual content of calls, is used.
3. Zoom updated both the terms of service and the blog post to emphasize the requirement of customer consent and to provide clearer information.
Zoom reported better-than-expected Q2 earnings, raised its revenue forecast, and expected artificial intelligence to boost its margins.
Artificial intelligence (AI) meeting features provided by platforms like Zoom and Otter.ai offer benefits such as automated summaries and note-taking, allowing workers to better keep track of meetings and generate follow-up actions, but they are not perfect and may encounter issues with transcription accuracy, topic categorization, and context understanding. Privacy concerns and the need for high-quality audio feeds should also be taken into consideration before using AI for meetings.
A survey reveals that 74% of respondents do not want Zoom using their data to train AI, and trust in Zoom dropped for 78.1% of respondents, leading many to consider switching to a competitor.
General Motors and Google Cloud have collaborated to integrate conversational AI technology into GM vehicles, enabling the OnStar Interactive Virtual Assistant (IVA) to provide drivers with responses to inquiries and navigation assistance, paving the way for future generative AI implementations.
Zoom plans to introduce an AI chatbot called AI Companion that can assist users with office tasks and improve productivity, although concerns over data training methods may arise.
Intuit announces Intuit Assist, an AI-powered financial assistant for small businesses and consumers, to address specific problems and provide accurate financial information. Zoom introduces "Notes," allowing users to create and edit documents during meetings. Google Chat is now compatible with Slack and Microsoft Teams, offering interoperability between platforms. WhatsApp's new Mac app supports 8-person video calls and targets professionals. AI video generators are emerging as tools to create professional-quality content, although the technology is still in its early stages.
Artificial intelligence (AI) is increasingly being used in smartphones, with Google and Apple integrating AI features into their devices, including camera enhancements, adaptive features, and smart suggestions, while AI-powered generative chatbots like ChatGPT and Google Bard are challenging traditional digital assistants like Google Assistant, Siri, and Alexa. The AI revolution is just beginning, with more AI and machine learning features expected to come to market in the future.
Google's Nest Hub Max is discontinuing support for both Google Meet and Zoom, with Google Meet no longer accessible by the end of September and Zoom going offline on September 30. The decision is part of Google's plan to focus on enhancing Google Assistant and implementing generative AI capabilities, resulting in the removal of underutilized features. This move has received backlash from users, who feel that the Nest Hub Max is losing functionality and becoming isolated from Google's ecosystem.
