Main Topic: Amazon announces the use of generative AI to enhance product reviews.
Key points:
1. Amazon will use generative AI to provide short summaries of product reviews on the product detail page.
2. Some reviewers craft detailed and informative reviews that would be lost in AI-generated summaries.
3. The feature may discourage reviewers from putting in as much time and effort if their work goes unread by shoppers.
### Summary
Amazon has a long history of AI adoption and is currently developing new AI functionality, including custom processors and generative AI services. Despite a recent rebound in its e-commerce business, Amazon's stock is still trading at a much lower price, making it a good investment opportunity.
### Facts
- Amazon has been using AI for various purposes such as recommendation systems, inventory management, packing and shipping, ad targeting, and virtual assistant (Alexa).
- The company is developing custom processors for faster data processing in its data centers and cloud computing operations.
- Amazon's AWS has recently launched the generative AI service named Bedrock.
- New AI features on Amazon's website help sellers create product descriptions, summarize product reviews, combat fake customer reviews, and promote real ones.
- Despite a 65% increase in its stock price this year, Amazon's stock is still trading at a significantly discounted price.
### 📈 Amazon has a long history of AI adoption and development.
### 💡 The company is developing custom processors and generative AI services.
### 💰 Amazon's stock is currently trading at a discounted price, making it a good investment opportunity.
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General Motors has partnered with Google Cloud to incorporate conversational artificial intelligence into GM vehicles and explore future applications for generative AI.
Apple has increased its spending on artificial intelligence, particularly in the areas of conversational AI, voice-controlled automation, and multimodal AI for videos, images, and text.
Zoom has unveiled its "AI Companion," a generative AI assistant that automates tasks and improves productivity during video conferencing, including composing chat responses, summarizing messages, and providing smart recordings and meeting summaries. The AI Companion also addresses privacy concerns by assuring users that their data will not be used to train AI models.
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Oracle has announced new generative AI services for healthcare organizations, including a Clinical Digital Assistant that uses voice commands to reduce manual work for providers and improve patient engagement, as well as self-service capabilities for patients to schedule appointments and get answers to healthcare questions.
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Amazon has announced a new personal safety feature for Alexa devices called Emergency Assist, which allows users to call for help and connect with a trained agent 24/7 by saying "Alexa, call for help" and is available for all Echo devices at a cost of $6 monthly or $59 annually.
At its annual hardware event, Amazon announced Explore With Alexa, a kid-friendly version of its chatbot that provides educational content and games, along with new kid-friendly devices like the Echo Pop Kids smart speaker and Fire Kids tablets.
Amazon hosted an event to introduce new devices and services, including an updated version of Alexa with optimized language models for voice interactions, new Echo and Ring products, next-generation Echo Frames, new Fire Tablets and Fire TV devices, and the eero Max 7 mesh system.
Amazon is introducing Map View, a new feature in the Alexa mobile app that allows users to create a digital map of their house and control connected devices.
Amazon is integrating a large language model into its Echo devices to improve conversational interactions, although some issues were experienced during a live demonstration; meanwhile, Apple's new Apple Watch Series 9 introduces a "Double Tap" method of interaction and on-device Siri processing.
Amazon is introducing new features to Alexa, including the ability to listen without needing to say "Alexa" first, but did not address concerns about privacy and security.
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Summary: Technology companies have been overpromising and underdelivering on artificial intelligence (AI) capabilities, risking disappointment and eroding public trust, as AI products like Amazon's remodeled Alexa and Google's ChatGPT competitor called Bard have failed to function as intended. Additionally, companies must address essential questions about the purpose and desired benefits of AI technology.
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China-based tech giant Alibaba has unveiled its generative AI tools, including the Tongyi Qianwen chatbot, to enable businesses to develop their own AI solutions, and has open-sourced many of its models, positioning itself as a major player in the generative AI race.
Google has upgraded its voice assistant, infusing it with new AI features that expand its capabilities, including the ability to help users complete tasks, understand more natural conversation when dictating texts, optimize phone call experiences, and summarize webpages.
Google is introducing generative AI updates to the Google Home app, allowing users to ask questions and receive natural language responses, as well as create custom automations using generative AI code.
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Echo360 is launching Echo.ai Assist, an artificial intelligence technology that enhances its EchoPoll platform by generating auto-generated polls and questions based on instructor content, increasing efficiency and engagement in learning.
Tech giants like Amazon, OpenAI, Meta, and Google are introducing AI tools and chatbots that aim to provide a more natural and conversational interaction, blurring the lines between AI assistants and human friends, although debates continue about the depth and authenticity of these relationships as well as concerns over privacy and security.
Artificial intelligence, particularly generative AI like ChatGPT, is expected to enhance productivity in sales and marketing, leading to increased customer satisfaction, although it will have a minimal impact on overall spending in the economy; AI will enable companies to target customers more effectively and provide consumers with better buying options and pricing, resulting in higher consumer surplus.