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Our Expectations of AI Bots Become Self-Fulfilling Prophecies, Shaping Future Interactions

  • People's assumptions about AI bots influence how the bots respond, creating a feedback loop between expectations and results. Researchers found people expecting a "caring" bot had more positive interactions.

  • In an experiment, participants were told an AI was caring, manipulative, or neutral before interacting with it. Their preconceptions shaped whether they felt the AI was positive or negative.

  • This effect was seen with a complex, generative AI using GPT-3 but not a simpler, rule-based chatbot. More advanced AI reflects human biases more.

  • Cultural depictions of AI in media shape our expectations of how bots will act. Positive Asian narratives differ from Western killer robot tropes.

  • Researchers suggest "nutrition labels" for AI to reveal its inner workings. Understanding user bias is key too, as it flows both ways in human-AI interactions.

scientificamerican.com
Relevant topic timeline:
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